Refund and Returns Policy

1. All Sales Are Final

Due to the nature of our products, all sales are final. We do not offer refunds, returns, or exchanges once an order has been placed and processed.

2. Damaged or Incorrect Products

If you receive a damaged or incorrect product, please follow these steps:

  • Report the issue within 48 hours of receiving your order.
  • Provide clear photos of the damaged or incorrect item along with your order details.
  • Email our support team for assistance.

After reviewing your claim, we may offer:

  • A replacement of the damaged or incorrect item.
  • A partial or full refund in certain cases (subject to approval).

3. Missing Orders

If your order is lost in transit or never arrives:

  • Check your tracking information for updates.
  • Contact the shipping carrier for more details.
  • If the issue persists, contact us within 5 days of the estimated delivery date.

We are not responsible for orders lost due to incorrect shipping addresses provided by the customer.

4. Refund Eligibility

Refunds may be issued in rare cases, including:

  • Orders canceled before they are processed and shipped.
  • Orders that cannot be fulfilled due to stock unavailability.
  • Verified defective or damaged products.

Refunds will be processed back to the original payment method within 5-7 business days after approval.

5. Cancellations

  • Orders cannot be canceled once they have been shipped.
  • If you need to cancel an order, contact us immediately.
  • If the cancellation request is approved, a full refund will be issued.

6. Non-Refundable Situations

We do not provide refunds for:

  • Change of mind after purchase.
  • Delayed shipments caused by carriers.
  • Orders seized due to local laws or regulations.
  • Improper storage or misuse of products by the customer.

7. Contact Us

For any refund-related questions, please reach out to us.