Privacy Policy

At Priscilla’s Garden, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect it.

1. Information We Collect

Personal Information

We collect personal information that you provide to us when you:

• Create an account
• Place an order
• Subscribe to our newsletter
• Contact customer support
• Participate in surveys or promotions

This information may include:

• Name
• Email address
• Mailing address
• Phone number
• Payment information
• Date of birth

Non-Personal Information

We also collect non-personal information automatically when you interact with our website. This may include:

• IP address
• Browser type
• Operating system
• Pages visited
• Time and date of visit
• Referring URL

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Provide customer support
• Send you promotional emails and newsletters (with your consent)
• Improve our website and services
• Conduct surveys and promotions
• Personalize your experience on our website
• Prevent fraudulent activities and ensure security

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering orders.
• Legal Requirements: We may disclose your information if required by law or in response to legal processes, such as a court order or subpoena.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

4. Security of Your Information

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use industry-standard encryption to protect your data during transmission.
• Secure Payment Processing: We use secure payment gateways to process your transactions.
• Access Controls: We restrict access to your personal information to authorized personnel only.

Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

5. Your Choices and Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to certain exceptions.
• Opt-Out: You can opt-out of receiving promotional emails by following the unsubscribe link in the email or contacting us directly.

To exercise any of these rights, please contact us.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files that are stored on your device when you visit our website. They help us:

• Remember your preferences
• Understand how you use our website
• Provide personalized content and advertisements

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the effective date. Your continued use of our website after such changes constitutes your acceptance of the new Privacy Policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: support@priscillasgarden.com

Thank you for trusting Priscilla’s Garden with your personal information. We are committed to safeguarding your privacy and ensuring a secure experience for you.